Finnish Personal Data Act (523/99), Sections 10 and 24
Kivakatu 10 a 26, 15210, Lahti
email@example.com , +358 45 2020995
- Contact Person for Matters Concerning the Data File
Kivakatu 10 a 26, 15210, Lahti
firstname.lastname@example.org , +358 45 2020995
- Name of the Data File
gälliwashere Oy’s customer and visitor data file
- Purpose of the Data File
The data in the customer and visitor data file is used for the direct marketing and sales of the Topaasia services and products. The data is processed to monitor visitor activity on the website and how visitors end up on the website as well as for sales performance monitoring and possible customer profiling for sales purposes. The data is also used for customer service in a situation where a user contacts gälliwashere Oy’s employees through the chat service or contact form on the website. Customer has a right to deny marketing by resigning from email opt-out-links or by addressing her/his wishes to gälliwashere by email to email@example.com
In addition, the information in the customer and visitor register may also be used, if necessary, for the purposes of the service misuse and to communicate with users about such suspected abuses. This may also include that the employee of Gälliwashere Oy will contact users directly using this contact information. Similarly, Gäliwashere Ltd. May use information to defend, respond to or otherwise compel legal claims.
- The content of the Data File
The data in the register depends on interests and commercial decisions of Customer. The following data is collected regarding visitors based on their visit:
- Browser information, such as IP address, name and version number of browser, name and version of the operating system
- Opened pages
- Possible referrers through which a visitor has come to the website.
- The following data is collected through online forms: Name
- Telephone number
- Ordered product
By using and disclosing data on the gälliwashere website, you accept the processing, recording and disclosure of your personal data as described in this document.
- Regular Sources of Data
Data is generated in the data file based on the data subjects’ own disclosures and employers’ disclosures and through the controller’s own activities (service fee data). Data is collected from topaasia.com website. Tietoja kerätään myös maksutonta informaatiota tilattaessa sekä ostettaessa tuotteita ja palveluita gälliwashereltä tai topaasia-verkkokaupasta. Information is collected when ordering free information or when buing products or services from gälliwashere.
The collection of data is carried out using the available online technologies, third-party services and as a result of the visitors’ own activities. The technologies and services used for data collection are Google Analytics, Google Adwords, Google Search Console, Hubspot, Mailchimp, Shopify and forms.
- How we use the data
The information collected can be used for following purposes:
– käyttökokemuksesi helpottamiseen esimerkiksi tallennettujen käyttäjätilitietojen ja salasanojen avulla
– Personification of user experience
– Improving usability of website
– For improving customer service
– For faster processing of business transaction
– For sending information regarding your order.
– For marketing other products.
- Security of Data File
gälliwashere oy huolehtii yhteistyökumppaniensa kanssa sivustonsa ja yhteistyökumppaneidensa sivustojen tietoturvasta parhaiden tietojensa ja taitojensa mukaan.
Tietosi säilytetään gälliwasheren teknologiakumppaneiden toimesta turvassa, eikä niihin ole pääsyä ulkopuolisilla.
- Regular Destinations of Disclosed Data
The personal data provided through online forms is stored and processed in a third-party service, hubspot.com, which we use for monitoring the sales situation, history and development and improving our customer service. The following data is disclosed to the hubspot service: email, name, company name and telephone number. Data is also disclosed to a third party service, mailchimp.com, which we use for sending newsletters and marketing messages. The following data is disclosed to the MailChimp service: email, name, company name and telephone number. Data is also disclosed to a third party service, shopify.com, which we use for e-commerce. The following data is disclosed to the Shopify service: email, name, company name, address and telephone number.
We never sell or disclose our visitors or customers’ data to third parties for marketing purposes. We may, however, partly outsource the processing of data to a third partly, in which case we will ensure through binding agreements with the service provider that personal data will be processed in accordance with the Personal Data Act and our guidelines.
- Transfer of Data Outside the EU or the EEA
Tietoja voidaan siirtää lain sallimissa rajoissa EU:n tai Euroopan talousalueen ulkopuolelle.
We only transfer user data for the purposes and to the extent, it is necessary to ensure customer service and sales. The data to be transferred has been specified under “Regular Destinations of Disclosed Data”. Third parties that we use:
-Hubspot (CRM, Chat and forms)
-Google (analytics, adwords, Youtube, fonts)
-Stripe (for payment processess in webshop)
-Mailchimp (For marketing mails and newsletters)
-Facebook (For Facebook & Instagram advertising)
We always comply with the provisions of the applicable law when transferring data. We ensure an adequate level of data protection, for example, by agreeing on matters related to the confidentiality and processing of personal data as required by legislation.
- Security of Data File
gälliwashere Oy does not process or record any material manually Any reports that are taken from the information systems and contain personal data will be processed and disposed of in accordance with gälliwashere oy’s data security policy.
Data processed with IT methods
We take the necessary technical and organizational measures to protect the users’ personal data against unauthorized access or processing.
Within the organization, access to visitor and customer data requires separate rights. Access to the data in the third party services has been prevented from anyone outside of the organization unless used in freelance work. Within the organization, access to this data requires separate rights.
- Location data
Rough location data of the visitors’ devices (city/town and country) may be collected automatically through the third party services being used.
The collected location data may be disclosed to third parties as described in this document in order to ensure customer service and sales.
We also use third party cookies on our website to enable the use of third-party extensions. These cookies are set by Google Analytics, YouTube, Google Search Console Google Adwords, Hotjar and Hubspot. You can disable third-party cookies on your browser if you do not want a third party to collect data about you. In this case the operation of the website may be limited and certain functions may be unavailable. In this case the operation of the website may be limited and certain functions may be unavailable.
Tämä kappale koskee Sinua, mikäli olet tilannut meiltä Kiteyttäjä-palvelun tai olet asiakkaana Kiteyttäjä-palvelussa.
Kiteyttäjä-palvelu tallentaa seuraavia tietoja:
-Pelisessioista otetut kuvat
-Päätökset ja muut muistiinpanot mitä pelisessiosta kirjataan
Kiteyttäjä-palvelu ei jaa tietoa kolmansille osapuolille.
Seurantalomakkeet luodaan Googlen Sheets-sovelluksella, johon kerätään tietoa tiimin koetusta etenemisestä ja siitä onko tiimin jäsen itse, tai muut tiimiläiset edistäneet pelisessiossa sovittuja asioita.
- The right of Access and Implementation of Right of Access
In accordance with sections 26-28 of the Personal Data Act, an individual has the right to inspect their personal data recorded in gälliwashere Oy’s customer data file. We do not collect individually identifying data about our website visitors and thus it is not possible to access such data.
Visitors who have provided data through our online forms or have ordered Topaasia – games through our webshop have the right to inspect the personal data recorded. Requests must be submitted in writing by email to firstname.lastname@example.org Requests must be submitted in writing by email to email@example.com The customer must provide the following details required to carry out the search: first and last name.
gälliwashere Oy’s customer can add to and correct the personal data recorded. Requests to correct data other than contact details must be submitted in writing to Kivakatu 10 A 26, 15210, Lahti or ville@Topaasia.com Visitors can also request the removal of their data if the collected data is inaccurate, unnecessary or incomplete and the legislation does not impose a legal obligation to store the data in question. The customer can only correct their own contact details.
- Right to prohibit processing
In accordance with section 30 of the Personal Data Act, the data subject has the right to prohibit gälliwashere Oy from processing personal data for the purposes of direct marketing, distance selling, market research or opinion polls. The prohibition request can be submitted by email to firstname.lastname@example.org or in writing to Kivakatu 10 a 26, 15210, Lahti, Finland.