Calling a customer as a first contact is an awfully big part of my work, more precisely, making cold calls. I consider it important, useful, fun and educational. As I understand it, cold calls are not the best, or at least not the sexiest, way to do sales work in 2016. I have come to the conclusion that with this skill set they are nevertheless the fastest way to move things forward. Cold calls are terribly frightening and distressing, which is why I have had the chance to practise ways of turning fear and anxiety into enthusiasm. I have tried many techniques aimed at tricking my own mind, but most have worked more as fear dampeners than as generators of genuine enthusiasm. One technique has generated enthusiasm and even amusement! Below is an example (this is a lead list):
Company: |
Person: |
Why are they exciting? |
Adfg Oy |
Pertti Pöne |
Because hands down the widest smile I have ever seen! |
Burm Oyj |
Aino Säki |
Because their values resonate pretty strongly with my own worldview |
Oyks Oy |
Pirjo Kääpä |
Because it looks like there is a chance of getting a proper verbal telling-off! |
